improve & simplify
the after-sales service
of U's shops ?
Please switch to landscape mode ;)
U's shops (Les magasins U)
In all the big supermarkets of the brand (Super U & Hyper U shops)
After-sales service is essential for product-selling businesses.
But U's supermakets are still late on the development of a reliable
after-sales service for customers but also for their own employees.
situated in the west part of France
Reassure customers before & after after-sales service
Make all kind of U's surpermakets work together
Have a global vision of all household electrical goods
U's supermarket are selling
A web forum called "Aviz".
Equiped with an innovative
search engine, it allows
customers and employees of
all U's supermarkets to ex-
change about the follow up
of household electrical goods.
A true community capable of
understanding the functioning
of a complex flow.
Case study #1 : Lift
Case study #3 : Azé
Case study #4 : Auxence
Made with ♥︎ by Thibaut Métivier